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Startup Assistance: Unlock Full Potential

A robust and collaborative startup assistance program ensures that new systems are fully maximized— empowering you and your team to confidently use the technology and explore its full capabilities.
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What You Can Expect

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System Installation

Our team supports installation and configuration of new equipment, including thorough examination of initial data outputs to confirm everything is working as expected.

In partnership with your IT team, we optimize setup to your security standards and preferred setup. We can advise on database management and system backup, and work alongside your IT team to ensure successful software installation.

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Custom Configuration

Because each application is unique, we can provide customized support, including:

  • Nuclide library creation to optimize your analysis,
  • ISOCS Geometry file creation for more accurate, efficient calibrations,
  • Standard Operating Procedure writing/modification to incorporate new equipment,
  • And more.
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Consultation & Customization

Our partnership thrives by combining our expertise with your unique application needs. Learn what consulting and customized solutions from Mirion means.

Installation Qualification/Operational Qualification (IQ/OQ) for Radioisotope Producers

Essential for maintaining quality and safety standards in radioisotope production. Mirion's IQ/OQ Services provide an extensive documented evaluation of instrument performance to specifications, executed by a Mirion Technologies Field Service Engineer, to ensure compliance with U.S. FDA 21 CFR Part 1.1

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Whether on-site or remotely, Mirion’s team is positioned to partner with you through every aspect of the setup process, ensuring that your systems are not just installed but also perfectly tuned and ready for operation.

Contact Mirion Technologies Support

Get the expertise you need. Contact us today.

Contact Support Now Open a Ticket

Americas
[email protected]

1-800-255-6370

Benelux
[email protected]

France
[email protected]

+04-90-59-60-60

France (Lingolsheim)
[email protected]

All Other Regions
Please use the contact form to get in touch and we'll direct your request to the appropriate team.

Germany
[email protected]
+49-6142-7382-290

Japan
[email protected]
+03-5835-5404

UK
[email protected]
+44-123-583-8300

Support

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